Return and pick up policy
At RRlumber our customer service and quality assurance is guaranteed. If upon pick up you are not satisfied with your piece, we will try our best to find something of equivalent value, or if that's not possible, we will refund you in full.
For shipping orders, we will work with you via email or phone and provide additional pictures to make sure you know what you're getting before it gets shipped to you.
1. Any lumber that has been worked with cannot be returned its final sale unless otherwise deemed resellable.
2. Other products as long as its unused will be accepted.
3. Returns must occur within 30 days.
4. All lumber sales are final after pick up has occurred.
If you have any further questions regarding our policy, please feel free to contact RRwoodslab@gmail.com.